Qualitative customer feedback analysis tool.Understand what your customers need.

The fastest way for product teams to discover what customers think, want, and have issues with.

Get started for free.

No credit card required.

“BetterFeedback takes the hassle out of organizing and analyzing our customer feedback from Intercom. It helps us better understand customers and make informed decisions that increase conversions and sales.”
Kamil Drazkiewicz,
Founder & CEO at LiveSession

Before switching to BetterFeedback.

Feedback is scattered across different tools.
It’s time consuming to find out what customers need.
It’s tough to see where things stand.
People are stressed.

After switching to BetterFeedback.

Feedback is organized in one place.
You’re able to quickly get insights from the feedback.
It’s clear what your customers need.
Better decisions are made.

Organize customer feedback in one place.

Connect to most tools, Intercom, Zendesk, HelpScout or anything with a Zapier integration. BetterFeedback empowers you to work with all of your data sources seamlessly in one app.

BetterFeedback - Feedback

BetterFeedback - Analysis

Turn customer feedback into insights.

With BetterFeedback’s Google-like app, you can ask questions in plain English and get insights in seconds based on your customer feedback, not guesses. Tired of spending hours reading and analysing the tickets over and over? Start with BetterFeedback!

Discover new opportunities and trends.

See a visual overview of the most important customers’ issues and requests.

BetterFeedback - Trends

“BetterFeedback is one of the most interesting promising new technology projects. I’m keeping my fingers crossed.”
Michal Sadowski,
Founder & CEO at Brand24