The fastest way for product teams to discover what customers think, want, and have issues with.
“BetterFeedback takes the hassle out of organizing and analyzing our customer feedback from Intercom. It helps us better understand customers and make informed decisions that increase conversions and sales.”
Connect to most tools, Intercom, Zendesk, HelpScout or anything with a Zapier integration. BetterFeedback empowers you to work with all of your data sources seamlessly in one app.
With BetterFeedback’s Google-like app, you can ask questions in plain English and get insights in seconds based on your customer feedback, not guesses. Tired of spending hours reading and analysing the tickets over and over? Start with BetterFeedback!
See a visual overview of the most important customers’ issues and requests.
Here’s all the goodness we have to offer
Detect positive or negative feelings in text.
Qualitative feedback analysis helps you analyze the user feedback data and make better design decisions.
Receive a weekly report that includes top trending tags and sentiment summary of your users’s feedback.
Automatic tagging means you don’t spend time tagging reviews, chat conversations. All your messages are automatically tagged with the information you’re most interested in sharing.
The trend view will show you what your users are talking about now.
Extract hidden groups from the feedback and summarize it weekly.
Import CSV files that allows you to add and update data stored in BetterFeedback.
Use our integrations to pull feedback from 3rd party apps.
Customer data is stored in multi-tenant datastores. We have individual datastores for each customer.
“BetterFeedback is one of the most interesting promising new technology projects. I’m keeping my fingers crossed.”
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