Changelog

🤖 Intelligent Follow-up Questions

Your AI agents are now smarter at digging deeper when it matters most.

They can automatically ask targeted follow-up questions when a response needs more clarity, such as:

• Strongly emotional feedback (very positive or negative)
• Vague or uncertain answers (“maybe”, “not sure”)
• Negative sentiment on key business questions (e.g. recommendations, future purchases)
• Short or incomplete responses to complex topics
• Mentions of specific problems or issues

Follow-ups are limited to 2 per main question and won’t be asked if the participant seems rushed or disengaged — keeping the flow natural and respectful.

In your responses, follow-up questions are highlighted, making them easy to distinguish from main survey questions in both the UI and analytics.

This way, you capture richer, more contextual feedback without overwhelming respondents.

Redirect to URL after survey completion

Let participants land where you want them. You can now redirect users to a custom URL after they complete a survey.

Go to your survey → "Guidance" tab → scroll to After Survey Completion → select Redirect to URL and add your link.

This allows you to guide respondents to thank-you pages, next steps, or custom experiences.

Agent name validation

We've improved validation for AI agent names.

Previously, leaving the field empty resulted in silent failures or the agent introducing itself as “none.”

Now, required fields are clearly marked, and the default “Betsy” name is correctly applied unless changed.

Question order fixes in guidance

Fixed an issue where questions appeared out of order in the survey guidance setup.

They now match the correct survey flow, ensuring better alignment between setup and experience.