A New Version of BetterFeedback
We are thrilled to announce the release of a completely new version of our platform, including a revamped user interface and significant changes to how we analyze and visualize customer feedback insights.
The updated interface features a cleaner, more modern design, improved navigation, and enhanced data visualization features.
One significant improvement is introducing topics corresponding to the main pain points and categories extracted from customer feedback. These topics will help users quickly identify and prioritize their business's most pressing issues.
Additionally, we have replaced the manual creation of tags with auto-detected topics. All incoming data is analyzed, and the tool extracts the topics automatically, eliminating the need for manual tag creation - You upload the data and get all the insights.
These changes will significantly enhance our platform's value to users, and we are excited to hear your feedback.