New Slack Data Source
We've integrated Slack as a data source. You are now able to pull the existing messages from private or public channels by either fetching them one time from the specific channels or pushing only the messages you want using the Slack Shortcut menu.
Intercom Data Source Enhancements
The Intercom data source no longer requires tagging conversations with the "betterfeedback" tag. Instead, all the new messages will be automatically sent to BetterFeedback.
Additionally, we've added support for the conversations' replies. Thanks to that, you are able to analyze whole Intercom conversations, including replies. Previously, we were pulling only the first message from the conversation.
Fixes & improvements
- Fixed sending weekly email digests.
- Added current plan details and usage on the Billing page.