Intercom integration
Integrate BetterFeedback with Intercom and determine what your customers think and feel about your products in seconds.
The app will automatically route any conversation that contains the "betterfeedback" tag to your BetterFeedback account.
The BetterFeedback app in Intercom enables your teams to:
- Quickly find insights based on your qualitative customer feedback just by asking questions in plain English, e.g., "What are the issues with the availability?".
- Automatically tag messages sent to BetterFeedback.
- See the sentiment analysis for every message.
- See the trending tags.
Identify trends in collected feedback
It's super useful when you want to see a visual overview of the most important customers' issues and topics.
User interface improvements
We've improved the user interface, so it's more intuitive and user-friendly.