Forms are over. Conversations are here

Replace forms with AI conversations by chat or voice. Get 3× more completions, 10× richer insights, and instant summaries in 30+ languages.

Try a free conversational survey
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Used by 1,000+ people across Product, Customer Success, UX Research, and Founders worldwide

Trusted by individuals at

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Replace forms with natural conversations

AI conversations by chat or voice that feel human. Adaptive follow-ups capture the why behind every answer. 3× more completions, 10× richer insights, 30+ languages.

10× richer insights.
Human-like AI agents ask smart follow-ups to uncover the why behind every answer.
3× higher completion rates.
Natural conversations by chat or voice keep users engaged from start to finish.
Launch in 60 seconds.
Set your goal and BetterFeedback crafts the conversation—ready to share instantly.
BetterFeedback conversational AI chat interface showing natural dialogue between AI agent and user responding to survey questions
RocketReach company logo - BetterFeedback customer testimonial

“In an age where most companies still rely on tedious forms, BetterFeedback.ai stands out. Their AI agents hone in on the right questions, skip irrelevant ones, and surface insights we actually need. It's been a game-changer for our unit economics, user retention, and product research. BetterFeedback doesn't just collect data—it helps us act on it.”

Amit Shanbhag, Founder at RocketReach - BetterFeedback customer testimonial
Amit Shanbhag,
Founder at RocketReach

Why teams love conversation-first feedback

Deeper insights, faster results

From usability tests to churn interviews—AI conversations uncover what forms miss.

Multilingual support

Automatically supports 30+ languages. No configuration needed.

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Adaptive follow-ups

Human-like AI agents ask smart follow-ups based on what users say—just like a real conversation.

Instant AI summaries

AI summarizes every conversation with sentiment and themes—no manual analysis needed.

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Voice or chat—your choice

Users choose how they respond—both feel natural and human. No forms, no friction.

BetterFeedback chat and voice interface options showing flexible communication methods for survey respondents

Simple & powerful

Launch in 3 simple steps

From goal to insights in 60 seconds — no forms to build.

1

Describe your goal

Set your goal and BetterFeedback crafts the conversation—AI generates questions and logic instantly.

  • Goal-based AI conversation creation
  • Pre-built templates for common use cases
  • Edit and customize before launch
BetterFeedback survey creation interface showing goal-based survey setup with AI-powered question suggestions and template options
2

Share or embed anywhere

Share via link, embed in-product, or add to your site—works across web, QR, and multilingual.

  • Direct link or QR code sharing
  • Embed on website or in-app
  • 30+ languages automatically supported
BetterFeedback survey sharing and embedding options including direct links, email distribution, and website embed code snippets
3

Get instant AI insights

AI summarizes every conversation instantly—themes, sentiment, and key takeaways surface automatically.

  • Automatic sentiment and emotion analysis
  • Key themes surface in real-time
  • Shareable highlights and dashboards
BetterFeedback real-time response dashboard with AI-powered analytics, sentiment analysis, and actionable insights from survey conversations
LiveSession company logo - BetterFeedback customer testimonial

“Traditional forms gave us shallow feedback. With BetterFeedback's conversational AI, we now get 3x more detailed responses and uncover insights we'd completely miss otherwise. It's like having real conversations with every user at scale. Our product decisions are now truly customer-driven, and it shows in our conversion rates.”

Kamil Drazkiewicz, Founder & CEO at LiveSession - BetterFeedback customer testimonial
Kamil Drazkiewicz,
Founder & CEO at LiveSession

Experience AI Surveys in Action

See how our AI agents conduct engaging surveys and interviews to gather meaningful feedback from your customers.

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Airline Passenger AI Survey

AI agent interviews airline passengers about their flight experience.

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Healthcare Patient AI Survey

AI agent interviews patients about their healthcare visit to gather feedback.

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E-commerce Customer AI Survey

Experience an AI agent that interviews customers about their shopping experience and product satisfaction.

Versatile applications

Use cases

From usability tests to churn interviews—AI conversations uncover what forms miss.

Usability testing

Natural AI conversations reveal how users really interact with your product—capturing insights forms miss.

Concept testing

Validate new concepts with AI conversations that capture genuine reactions and the why behind user opinions.

Website feedback

Conversational feedback from visitors reveals what works and what doesn't—beyond what analytics show.

Prototype testing

Test prototypes with conversational feedback that uncovers usability issues and feature priorities early.

Continuous discovery

Ongoing AI conversations with users surface emerging needs and opportunities as they happen.

Brand sentiment

Natural conversations reveal true brand sentiment—capturing emotion and nuance that surveys miss.

Foundational research

In-depth AI conversations build foundational understanding of your market and user needs.

Churn interviews

AI conversations uncover the real reasons customers leave—insights that drive retention strategies.

Frequently asked questions

Try BetterFeedback free

Start your first conversational survey in minutes — no credit card required.

  • Always free plan available
  • No credit card required
  • Set up in seconds