This Data Processing Agreement ("Agreement") forms part of the Contract for Services under the BetterFeedback Terms and Services (the "Principal Agreement"). This Agreement is an amendment to the Principal Agreement and is effective upon its incorporation to the Principal Agreement, which incorporation may be specified in the Principal Agreement or an executed amendment to the Principal Agreement. Upon its incorporation into the Principal Agreement, this Agreement will form a part of the Principal Agreement.
The term of this Agreement shall follow the term of the Principal Agreement. Terms not defined herein shall have the meaning as set forth in the Principal Agreement.
IT IS AGREED AS FOLLOWS:
1. Definitions and Interpretation
2. Processing of Company Personal Data
3. Processor Personnel
Processor shall take reasonable steps to ensure the reliability of any employee, agent or contractor of any Contracted Processor who may have access to Company Personal Data, ensuring in each case that access is strictly limited to those individuals who need to know / access the relevant Company Personal Data, as strictly necessary for the purposes of the Principal Agreement, and to comply with Applicable Laws in the context of that individual's duties to the Contracted Processor, ensuring that all such individuals are subject to confidentiality undertakings or professional or statutory obligations of confidentiality.
6. Data Subject Rights
7. Personal Data Breach
8. Data Protection Impact Assessment and Prior Consultation
9. Deletion or return of Company Personal Data
10. Audit rights
11. Data Transfer
12. General Terms
13. Governing Law and Jurisdiction
Schedule 1: Service Description and Pricing
The Service offered by Awake Apps Rafał Muszyński is BetterFeedback.ai ("BetterFeedback").
BetterFeedback is a qualitative AI tool that collects and interprets qualitative customer feedback in one place and, based on that, answers what your customers really think about your products.
BetterFeedback Starter provides the ability to easily collect and analyze customer feedback. It's best suited for people looking to start analysing customer feedback. The prices start from $19/mo billed yearly.
BetterFeedback Growth adds more features like Feedback Trends and automatic tagging. Additional features include additional team members within a single workspace, increased analysis and collected feedback limits. The prices start from $99/mo billed yearly.
BetterFeedback Business adds additional features like Reporting, additional team members within a single workspace, removes analysis limits and increases collected feedback limits. The prices start from $249/mo billed yearly.
If your company requires this DPA signed by BetterFeedback or have any questions, please email us.