Changelog

Building a post-purchase survey and not knowing exactly how it'll look after checkout means publishing and hoping for the best. Now you can preview any survey on a realistic Shopify thank-you page — your store's branding, your questions, and the real AI follow-ups — before a single customer sees it.

See it exactly as customers will

The preview drops your survey onto a mock thank-you page styled like your store, so you can check the wording, the flow, and the follow-up questions in context. It runs the real survey engine — including drafts — so what you see is what ships, and nothing is written to your results.

Rating and NPS questions, end-to-end

Rating and NPS questions now render as tappable scales wherever they appear — both at the opening question and as conversational follow-ups deeper in the survey. And because BetterFeedback asks follow-up questions like a real conversation, a low score comes back with the reason attached, so you don't just see the number — you learn why customers buy, in their own words.

Available now on all plans.