Are you ready to revolutionize your data collection? For years, businesses have relied on traditional forms for surveys, feedback, and research. But there's a better way.

If you're looking for an AI survey tool, it's time to think beyond the form.

Most AI survey tools still rely on forms. BetterFeedback replaces forms with AI conversations by chat or voice.

The Problem with Forms

Businesses, regardless of size, face a mountain of documents and paperwork. Filling out and verifying checklists and forms are part of nearly every procedure. Studies show the shocking amount of paper consumed in the average office.

This entire process can be tedious and slow, especially if forms are handled manually. It complicates data collection and introduces the risk of human error, damaged paperwork, or lost information. Analyzing these forms to generate reports becomes a daunting task.

Conversational Surveys: A Smarter Approach

A shift is happening. Instead of static forms, imagine engaging your audience in dynamic, human-like conversations powered by AI.

BetterFeedback replaces forms with AI conversations by chat or voice.

This conversation-first approach is transforming how companies gather feedback, conduct research, and make data-driven decisions.

Why Conversation-First Feedback?

Here are 8 reasons why switching to conversational surveys and interviews is essential for your company:

1. Enhances Auditing with Dynamic Questioning

Many companies require regular audits of tools and equipment for maintenance purposes. Traditionally, this means generating reports with details on repairs, defects, and the overall health status of the equipment. These reports require approvals from various individuals within the organization.

With conversation-first feedback, you can:

  • Use AI to guide the conversation, asking relevant questions based on previous answers.
  • Automatically route insights to the right stakeholders for review and approval.
  • Capture approvals using secure digital signatures within the conversational interface.

2. Streamlines Task Progress Monitoring Through Dialogue

Many businesses use checklists for various operations. Replacing static checklists with conversation-first feedback lets you:

  • Create AI-powered conversational checklists that adapt to the task.
  • Easily monitor progress with real-time updates and automated notifications.
  • Ensure no critical steps are missed through smart follow-up questions.

3. Reduces Storage and Paper Costs with AI

Building a digital workplace and going paperless is a growing trend. Conversation-first feedback uses a digital medium, saving money spent on paper. Savings can be used for maintenance or infrastructure.

By switching to digital conversations, you minimize the need for physical storage space, freeing it up for other purposes.

4. Allows Remote Access for Better Collaboration

Conversation-first feedback solutions enable digital storage in the cloud, meaning multiple parties can access the information remotely. Vital information is readily available, and responses are updated in real-time. It also streamlines response submissions.

With instant access to digital insights, you can quickly make informed business decisions. Authorization mechanisms can also be added to secure your data.

Digital data storage means that everyone can gather information quickly.

5. Expedites Processing and Insights with Conversation

Manual processing of forms maintained on paper can be tiresome, and the manual process drains time and energy. Conversation-first feedback solutions process data quickly on the system because everything is stored digitally.

With BetterFeedback, you can launch a conversational survey in ~60 seconds.

Overall, automating repetitive tasks saves hundreds or thousands of working hours. Providing your staff with the right information at the right time helps them execute their tasks more quickly while reducing manual tasks. This also results in substantial financial savings.

6. Improves Productivity with Conversational Flow

Maintaining workforce productivity is why many companies look for reliable feedback software. Employees often spend a lot of time filling out production checklists and forms. With conversation-first feedback, they save time that can be used on other vital tasks.

BetterFeedback delivers outcomes like ~10x higher response quality and 3x higher completion rates.

7. Minimizes Errors Through Dynamic Validation

Automating processes minimizes human error by importing data directly from pre-existing forms, such as contact forms. Recording essential data and reading labels is easier. Also, things like shipping fees, taxes, and prices for an invoice or order are calculated automatically.

As legislation constantly changes, processes are affected, which may lead to document processing errors. Conversation-first feedback adapts quickly to these changes and reduces risks. Also, employees can immediately follow the pre-arranged workflow because the updates are integrated into the templates.

8. Responds to Market Demands Through Adaptation

Conversation-first feedback digitizes and organizes processes for improvements and adaptations. It lets a business launch new scalable solutions and adjust to market needs. Experimenting rapidly is vital for business success. Adapting to the demands of the market provides your company with a crucial competitive edge.

Unlock Conversation-First Feedback Today

Switching to conversation-first feedback is a strategy to help businesses respond to needs and succeed in a competitive market.

Here are some representative use cases for conversational surveys and interviews:

  • Usability Testing
  • Concept Testing
  • Website Feedback
  • Prototype Testing
  • Continuous Discovery
  • Brand Sentiment
  • Foundational Research
  • Churn Interviews

BetterFeedback offers goal-based creation, templates, and AI question suggestions. Plus, responses can be gathered by voice or chat and in 30+ languages automatically. Distribute via link or embed widget and then get instant AI summaries, sentiment analysis, and real-time tracking.

Ready to transform your data collection process?

Sign up for BetterFeedback today and discover the power of conversation-first feedback.